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High serenity massage therapy1/23/2024 ![]() Relieving stress and offering pain relief to many, connecting emotional and physical well-being. His knowledge in anatomy and physiology and range of different types of training formats from Tai Chi to HIIT, his knowledge and experience has width and depth making him a very useful addition to the Serenity team to offer advice and Personal Training guidance to all clients, as he currently specializes on Older adult mobility and recovery massage. Russell shares the feelings that massage has a place alongside the medical profession and can make a huge difference to people's lives. He enjoys new challenges and opportunities to learn new skills and inspiring others to learn and develop, to reassure his clients they are receiving a very high standard of treatment. He has been working in the Fitness and training industry since 1989 and delivers the Sports Massage Diploma for YMCAfit, along with Advanced Personal Training courses. In return we will do our best to be on time, and if we are unable to do so we will add time to your session to make up for our late arrival or adjust the service charge accordingly.Russ is the owner of Serenity Services and is qualified in Sport massage, On-site massage and Sports Taping and joint mobility and Stretching and a member of the Sports Massage Association. This collaborative effort enables us to get our clients the best results possible. Full service fees will be charged even when sessions are shortened due to late arrival. For this reason, arriving after your appointment time may result in loss of time from your massage so that your session ends at the scheduled time. Appointment times are reserved for each client, so oftentimes we cannot exceed that reserved time without making the next client late. However, we ask that you call to inform us if this ever occurs so we can do our best to accommodate you. This massage helps to ease any stresses, muscular tension and also promotes a sense of physical and emotional wellbeing aiding relaxation. ![]() We understand that issues can arise that may cause you to be late for your appointment. Late Arrival Policy We request that you arrive 5-10 minutes prior to your appointment time to allow time to fill out any required paperwork as well as answer any intake questions your therapist may have. Serenity Massage is located in the Radiant Health holistic health center in Hoffman Estates. We achieve this by developing activities and natural methodologies related to health, as well Read more. Our primary objective is to actively pursue a state of comprehensive well-being. is a Canadian company that primarily operates in the health and wellness sector. Late cancellation due to emergency, illness, or inclement weather will generally not result in any missed session charges, but this is determined on a case-by-case basis. Serenity Massage Therapy & Wellness Spa Inc. Please do not risk your own safety trying to make your appointment. We will do our best to give advanced notice if we are closing or need to cancel due to bad weather and we ask you to do the same. Inclement weather may also result in the need for late cancellations. If you have a fever, a known infection, or have experienced vomiting or diarrhea within 24 hours prior to your appointment time, we request that you cancel your session. We understand that emergencies can arise and illnesses do occur at inopportune times. We also reserve the right to require a credit card number to be given to book future appointments so that appropriate fees may be charged if a late cancellation does occur. For this reason, you will be charged 50% of the service fee for the first missed session and 100% of the service fee for each session after that. This is an inconvenience to your therapist and also means our other clients miss the chance to receive services they need. Please understand that when you cancel or miss your appointment without providing a 24 hour notice we are often unable to fill that appointment time. Cancellation Policy We respectfully ask that you provide us with a 24 hour notice of any schedule changes or cancellation requests. To provide the best service possible to our clients we have implemented the following policies. Policy Notification: We appreciate that you’ve chosen us for your massage and bodywork needs.
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